Your Feedback Matters!
How to Give Effective Feedback to Professionals, Managers and Colleagues
You will not only learn how to give effective feedback to your peers, colleagues and even your superiors, you will also be recognised as a leader and motivator who has made a difference in the lives of people around you!
Do you dread giving feedback?
Do you always feel that your message just somehow doesn't get across to the other person?
Ever felt that the feedback was wasted and nothing positive came out of it?
Do you really want to make a change to the lives of your colleagues, friends and family?
Do you really want to aspire to be a true leader and motivator at work and home?
This course will show you how!
In this five life-changing lessons you will learn:
- The golden rule to giving feedback that works
- How to handle emotions and stay objective
- The importance of empathy and understanding
- Finding the hot button; and
- Delivering a positive outcome that can change someone's life
Your Instructor
I have been teaching effective communication skills to doctors, medical professionals and undergraduates for over 10 years.
Over the years, hundreds of professionals have benefitted from my tips and advice on how to help them improve on their communication and feedback skills.
I was previously an accountant in the corporate world, before switching to sales and marketing in the financial industry. I have also done business consultancy and coaching with ACTION International, and have helped business owners increase sales and generate passive income.
Course Curriculum
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StartBegin by talking about what was done well
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StartState the behaviour or action observed of the Recipient
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StartExplain how the behaviour is affecting colleagues and co-workers
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StartPresent the facts in an objective manner - check our tone and body language
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StartObserve the body language and behaviour of the recipient